Thank you for setting this space for forums, and to have professional conversations with other colleagues. This was a great idea, my dear Aaron!!!!

Thanks, Jay.  I also sent an email out and got recommendations for "Crucial Conversations," though it was written for business, and "Boundaries" by Henry Cloud and John Townsend.  The stuff I tend to recommend is just sections of "Getting the Love You Want" by Hendrix and "The 10 Principles for Making Marriage Work" by the Gottmans, but both focused just on managing conflict in relationships vs. more general strategies.

Hi, everyone.  I have a client who is looking for a good book to read on communication strategies, including how to address difficult topics with family and loved ones.  It can be more general and address communication strategies at work or other settings as well.  Any ideas?  Thanks!